MANAGING IMPLEMENTATION PROJECTS CAN BE HELL
You represent the critical “last mile” in customer success, but disconnected stakeholders and disjointed tools leave you with:
Data and communication gaps
Management by spreadsheet
Manual status reporting
Lackluster on-time delivery rates
Constantly shifting priorities
Tension among implementation teams
CONSTANT CHAOS HURTS RESULTS
Confusion and disorder has you continually running fire drills, trying to fix miscommunications, stealing time from one project to save another, and forfeiting well-earned vacation time.
- Uninformed decisions
Poor utilization rates
- Employee burnout
- Idle resources
- Scope creep
- Inaccurate billing
Low customer satisfaction
- Poor communication
- Unmet expectations
A proven, cloud-based enterprise work management solution that brings together the teams and tools involved in solution implementation.
Provides timely, complete, and accurate visibility into projects in flight
Provides automated ways to share project status with all stakeholders—including customers
Engagement across the project ecosystem delivers predictable, repeatable customer success
MORE THAN PROFESSIONAL SERVICES AUTOMATION
Workfront is the only solution that expertly manages all of your work while also managing solution implementation projects.
Go beyond resource utilization and billing and encompass project management, collaboration, document management, and much more
Build credibility and ensure alignment by giving customers a direct view into project status and needs
Let our own implementation experts drive higher adoption, faster time to value, and immediate benefit from your Workfront investment
IMPLEMENTATIONS THAT FIRE ON ALL CYLINDERS
Workfront Enterprise Work Management helps teams conquer solution implementation chaos by bringing stakeholders together, providing 360-degree project visibility and removing data and communication gaps.
Draeger Medical’s professional services team has improved its on-time targets by 125 percent.
HiQ MobilEyes gets a 500% performance increase with Workfront.
Kamo Power reduced project tracking time from days to minutes.
“The value of Workfront is actually having information to be able to change the business and make us more nimble. It enables us to turn around faster because we can now change a template and the very next project is now following the new process. Just like that.”
“Our internal task system was great for software development but not for implementations. I had no idea what was happening across our 300 projects. Workfront gives me the ability to effectively monitor every customer deployment, and the flexibility to work with the data as needed to make educated changes to our processes.”