Skip to main content
Search Icon
Quick Links
  • Adobe Completes Workfront Acquisition
  • Workfront + Adobe
  • Why Workfront is different
  • Leap Virtual Conference
  • Interactive Product Tour
  • Work Management Guide
Language Select Icon
US (English) UK (English) Dutch German Swedish
Login
Workfront ProofHQ
Contact Sales
Language Select Icon
US (English) UK (English) Dutch German Swedish
Workfront - An Adobe Company logo
Search Icon
Quick Links
  • Adobe Completes Workfront Acquisition
  • Workfront + Adobe
  • Why Workfront is different
  • Leap Virtual Conference
  • Interactive Product Tour
  • Work Management Guide
  • Why Workfront

    Overview

    Why We Are Different

    See what makes us stand out from the competition and why top brands trust us.

    Customers

    Learn how Workfront customers benefit from our work management solution.

    Partners

    Consult our extensive global partner network of digital transformation experts.

    Services

    Get comprehensive support, training, and a tailored implementation of Workfront.

    Recommended Content

    Workfront Overview

    With Workfront, enterprise work management can help your company, departments plan, predict, collaborate, evolve, and deliver their best work.

    Learn more
    Why workfront product screen.
    Learn more
    Up button icon
  • Solutions

    By Department

    Marketing

    Align marketing strategy to execution and launch campaigns faster.

    IT

    Transform the enterprise and deliver impact with data-driven decisions.

    Product Development

    Manage processes and automate work to launch winning products.

    Professional Services

    Manage client needs and deliver services faster.

    Agency

    Streamline workflows, manage resources, and deliver results.

    Explore all solutions

    By Use Case

    Project Management

    Plan projects, track progress, and deliver work that achieves results.

    Resource Management

    View capacity, make assignments, and prove your impact.

    Digital Collaboration

    Centralize communication, project planning, and work execution.

    Portfolio Planning

    Decide which projects to prioritize or pause, and identify those at risk.

    Strategic Planning

    Define business direction and outline a path for achieving your goals.

    Explore all use cases

    Recommended Content

    Mighty Guide: 7 Experts on Flawless Campaign Execution

    Read this Mighty Guide for advice from seven marketing experts on how to execute flawless campaigns under pressure.

    Learn more
    grey background with mighty guide logo
    Learn more
    Up button icon
  • Platform

    By Product

    Workfront

    Manage the entire lifecycle of work in a single, centralized solution.

    • Goals

      Align strategic goals to work, monitor progress, and drive amazing results.

    • Scenario Planner

      Plan continuously, compare scenarios, and determine the best path forward.

    • Fusion

      Integrate your favorite applications and automate work in one platform.

    Adobe Experience Cloud

    Digital experience solutions

    Explore the platform

    Tours & Demos

    Interactive Product Tour

    Get a hands-on look at managing all your work in Workfront.

    Scenario Planner Demo

    Experience how Scenario Planner simplifies the continuous planning process.

    Workfront Goals

    Align strategic goals to work, monitor progress, and drive amazing results.

    Explore all tours & demos

    Recommended Content

    Work Management Maturity Assessment

    The journey toward work optimization starts with understanding your organization’s current level of work maturity. Take the assessment and learn how to optimize work—at every level.

    Take the assessment
    Work Management Maturity Assessment
    Take the assessment
    Up button icon
  • Plans
  • Resources

    Learn

    Resource Center

    View webinars, reports, and studies to learn about the Workfront solution.

    Work Management Guide

    Learn everything you need to know about enterprise work management.

    Blog

    Prepare for the future of work with insights from work management leaders.

    Events

    Join Workfront at one of these events.

    Customers

    Workfront One

    Get product updates, connect with other users, and request product support.

    Training

    Become a Workfront expert with our library of training resources.

    Innovation Lab

    Submit and vote on product ideas.

    Workfront System Status

    Check on Workfront status, scheduled maintenance, and incidents.

    Recommended Content

    Level Up: How to Plan, Measure & Execute Strategic Growth Initiatives

    Ready to learn how to take advantage of new solutions to level up your strategic alignment in 2021? Join LeapPoint’s leadership, Workfront experts and special guests from Penn State University as they share best practices, tools and ideas to level-up your strategic alignment and execution for 2021.

    Learn more
    Work Boldly
    Learn more
    Up button icon
Search Icon
Quick Links
  • Adobe Completes Workfront Acquisition
  • Workfront + Adobe
  • Why Workfront is different
  • Leap Virtual Conference
  • Interactive Product Tour
  • Work Management Guide
Language Select Icon
US (English) UK (English) Dutch German Swedish
Login
Workfront ProofHQ
Contact Sales
Why Workfront
Overview

Why We Are Different

Customers

Partners

Services

Solutions
By Department

Marketing

IT

Product Development

Professional Services

Agency

By Use Case

Project Management

Resource Management

Digital Collaboration

Portfolio Planning

Strategic Planning

Platform
By Product

Workfront

  • Goals

  • Scenario Planner

  • Fusion

Adobe Experience Cloud

Tours & Demos

Interactive Product Tour

Scenario Planner Demo

Workfront Goals

Plans
Resources
Learn

Resource Center

Work Management Guide

Blog

Events

Customers

Workfront One

Training

Innovation Lab

Workfront System Status

Login
Workfront ProofHQ
Contact Sales
efficiency-collaboration
August 24, 2018

How 4 Teams Improved Efficiency with Better Collaboration

By Sherry Arnold | Customer Advocacy Manager at Workfront

***

Are you the type of person who sees effective work practices and silently wonders how they’re done? Or do you proactively ask questions to get the information you need right now, so you can be more effective in your current tasks? Turns out many Workfront champions are the latter.

At the 2018 LEAP user conference, I had the privilege of talking to many strategic professionals working hard to optimize organizational processes. One visionary process expert made a comment about the strengths of those in attendance that stuck with me. She said, "We see what's possible and set our minds to achieving it by rethinking processes and the way work gets done."

Championing and managing change within an organization isn't easy, but it's possible (and worth the gains). Here are a few examples of how colleagues' curiosity and commitment to working better led to improved efficiency.

Loyola University Maryland

Loyola University Maryland has used Workfront for its project portfolio management tools for nearly a decade. "It’s been a revolutionary process," says Richard Sigler, Director, PMO. “From automatic charter generation based on the business case to providing just the right reports to just the right people — there are so many ways to innovate inside of Workfront and that’s especially good for us because we want to constantly improve the services we offer using existing systems.”

The Workfront integration started with Loyola’s Technology Services department and now includes marketing, facilities, and undergraduate admissions departments as well. Specifically, team members on the marketing team rely heavily on key Workfront features to complete the nearly 1,000 projects the team receives each year:

  • Templates streamline tasks. The department leverages 15 different activity templates to avoid starting jobs from scratch and make work flow faster.

  • Resource features help balance workloads. The traffic manager can get an at-a-glance view of capacity to ensure assignments are appropriately distributed.

  • Real-time commenting within projects helps ensure visibility. With Workfront’s social-media style communications wall, team members can continually collaborate, update, and tag each other as projects progress.

  • Digital proofing prevents jobs from being delayed. The team trusts automated online review workflows to keep work on track, saving time on proof feedback.

“We put a great deal of effort into constantly reevaluating the systems we have in place to ensure that what we are using makes us more efficient and more productive users of tuition dollars and donor dollars, and we want to also ensure that the systems themselves are not over burdensome,” says Nick Alexopulos, associate director of media relations and social media at Loyola. “Workfront helps us be more efficient.”

Loyola is also pioneering a public relations (PR) use case with Workfront, relying on the solution to track diverse, wildly unpredictable, and undefined request work. Now within Workfront, the team has created several larger projects to track miscellaneous requests that may or may not have a final product—from providing a spokesperson quote for an article to reviewing partner promotional material to supplying campus photos for a story.

Caselle

Like Loyola, Caselle, a company that makes government account software, was seeking greater process efficiency and staff productivity.

More than a decade ago, the company's development organization looked to more efficiently track software fixes and defects. The team wanted to eliminate manual processes that involved passing binders between team members that outlined development processes and included notes from developers. “We selected Workfront but it just wasn’t a good fit for defect tracking,” recalls Jeff Hales, project manager within development at Caselle. However, it would turn out to work well for project tracking.

Facing a growing backlog, the company's implementation team needed a project tracking solution that would provide the transparency management needed to understand how and where—internally or externally—projects were stalling. The implementation team also wanted to better understand resourcing patterns by identifying task milestones, assigning them, and tracking how long they were taking versus expected time to completion. With more accurate and reliable data, the implementation team hoped to accelerate projects and improve reporting.

Today, both the Caselle IT development department and the implementation team rely on Workfront to track projects. Within IT, Workfront supports agile and waterfall development projects. “Workfront is effective for both departments, and the way their individual teams deliver projects,” explains Hales. “As an enterprise work management solution, Workfront is really good for us.”

“For project management, Workfront is by far the best solution that I've ever seen," adds David Longhurst, Vice President of Implementation and Training, Caselle.

Workfront case study

RWJBarnabas

Significant organizational change — either through management turnover or merger and acquisition — can also lead to the expansion of best practices process improvements across the organization. The creation of RWJBarnabas Health is one example.

The IT PMO at Barnabas Health had begun an initiative to centralize clinical systems and promote meaningful use. The provider deployed Workfront so stakeholders could efficiently collaborate and leaders would have a single view of tasks with transparency across all projects. Soon customized reports and dashboards replaced spreadsheets and teams became better aligned. In 2013, more than 300 Barnabas Health IT, facilities management, and engineering team members relied on Workfront for project management. The result was a 25% increase in project capacity.

Then in April 2016, Barnabas Health and Robert Wood Johnson Health System teamed to become RWJBarnabas Health, the most comprehensive healthcare delivery system in New Jersey. At the merger's close, the combined RWJBarnabas Health IT team began to manage, track, and report on projects in Workfront. Today, greater visibility into RWJBarnabas Health IT portfolio management and integration initiatives through the work management solution is helping to accelerate digital transformation and enable the organization to meet merger savings goals.

Dignity Health

After seeing colleagues in the Dignity Health Performance Excellence Group eliminate 38 spreadsheets and gain an estimated 25% project management time savings from Workfront, Dignity Health wanted other groups also to standardize, coordinate, and improve visibility of best practices using the Workfront Enterprise Work Management solution.

The success of Workfront within Dignity Health’s Performance Excellence Group led the company to invest in the solution to support other groups with project management requirements, including the Dignity Health Enterprise PMO and the Medical Foundation PMO. Increased collaboration within Workfront between members of the Performance Excellence Group and the Enterprise PMO is expected to increase productivity.

“When anyone with process or project responsibility at Dignity Health sees Workfront, they are immediately interested in using it because they can instantly see the value that greater visibility across the enterprise provides,” concludes Lauren Krikke, Project Manager, Enterprise PMO.

Workfront case study

According to an old proverb, imitation is the sincerest form of flattery, but when it's applied across functions and involves Workfront as it does in these enterprise cases, it's just good business. 

Learn more about Workfront's digital collaboration tools

Facebook Twitter LinkedIn

Get Workfront blog updates straight to your inbox.

Why Workfront
  • Why We Are Different
  • Customers
  • Partners
  • Services
Solutions
  • Departments
  • Use Cases
Platform
  • Products
  • Plans
  • Tours & Demos
Resources
  • News & Press
  • Resource Center
  • Blog
  • Workfront One
Support
  • System Status
  • Help
Adobe logo
  • Careers
  • Privacy Notice
  • Security
  • Terms of Service
  • Cookie Policy
  • Resources Index
Facebook
Twitter
LinkedIn
YouTube
Instagram
Contact Us
Copyright © 2021 Workfront, Inc. All Rights Reserved.