Work Performance Indicators: A Modern Way to Make Decisions

In a world that's increasingly global, diverse, dispersed, and digitally driven, we need to change the way we think about and measure work, writes Richard Whitehead, director of product and platform marketing at Workfront. Whitehead outlines five work performance indicators (WPIs)—mix, velocity, engagement, quality, and capacity—that will arm modern enterprises with the information they need to gain a competitive edge in a rapidly changing world.

Our Digital Future: Why There’s Nothing to Fear

Throughout history, every new technological innovation has been met with a measure of fear and resistance—from automobiles to ATM machines to artificial intelligence. Predictions of widespread unemployment proliferate with each new innovation, only to die down as new and different kinds of jobs are created. Richard Whitehead, a veteran tech leader who has been through this cycle a few times now, shares his five top forecasts about the future of work as the digital revolution marches on.

Planning & Strategy Made Easy: Your Operational System of Record in Action

Good planning is the foundation for every great project or initiative. However too often, teams jump into execution without doing that essential up-front work. Workfront's Sr. Director, Product Business Operations Jennifer Moore discusses how leveraging a work management platform can make strategic planning simple, and keep teams focus on the most important work.

Is Employee Experience the New Customer Experience?

No one is surprised when they hear that great and differentiated customer experiences (CX) happen when employees are having great experiences of their own. But what might be surprising is what employees really value in the workplace. It's not free sodas and snacks. It's not even benefits or pay (although those are important). Capgemini's Joo Serk Lee discusses the elements that make work matter to employees and the surprising benefits for companies.

Three Secrets to Streamlining Product Development

Lauren Newman, Product Development Systems Manager, at LaCrosse Footwear leads a diverse and dispersed team of people facing familiar challenges: work requests that come in from every possible direction, in every imaginable format; confusion over priorities and project status; and data that lives in too many different places, leading to little or no transparency. Read how Lauren and her team transformed their process by applying work management principles and technologies.

3 Work Management Shortcuts and What They Cost You

Enterprises are deep in the throes of digital transformation. Last year alone we collectively spent well over $1 trillion on these efforts, and this year it looks like we'll double that. The impact of these investments extends far beyond our tech stacks, into the DNA of our workplaces. Brendan Bagley, IT Project Manager at Pennsylvania State University, and Chris O’Neal, Product Marketing Manager at Workfront bring a real-world perspective on the ways digital transformation is affecting the foundations of how people work.

Announcing the Done Right Live Tour

The modern workplace has radically transformed. Where we work, how we work, what we work on, and why we work no longer are the same as they were ten, or even five years ago. Leaders today have to ensure that their teams can succeed in the right organizational structure while dealing with massive

Change Management After a Merger: 6 Key Takeaways

By Patrick Haywood, Senior Manager, Content Technology and Operations at Poly, and Marshall Comden, Senior Specialist Content Technology and Operations at Poly


Plantronics was formed in 1961 by two airline pilots who wanted to create better headset technology. The company provided the headset

Measure with Meaning: The Five Work Performance Indicators

By Jeremy Flores, Manager of Learning Programs at Workfront


As the digital economy evolves, so do the methods we use to measure success. Succeeding in business is no longer about cutting costs, or coming in on time and under budget on projects. Although these metrics are important, the future