The Total Economic Impact of Workfront Study
Success in our new world of work hinges on technology.
enough to keep up. Successful companies use enterprise work
management to keep remote teams focused on the right work,
quickly adapt to market changes, and outpace the competition.
More than 3,000 companies and 10 out of 10 of the world’s top
brands use Workfront to connect and manage work across the
enterprise. Workfront customers are thriving—and winning—in
today’s turbulent market.
Forrester interviewed four enterprise customers:
Chemical manufacturing—117,000 employees
Financial services—16,500 employees
Healthcare manufacturer—4,000 employees
Total Economic Impact™ key findings.
Remarkable value across the enterprise.
return on investment
month payback period
in productivity savings
Financial benefits at every level of the enterprise.
IT program management office.
Increased productivity produced a three-year benefit of
Centralized visibility helped the IT PMO prioritize work, streamline processes, and apply predictive modeling.
Improved quality control processes and reduced operational losses per campaign by
Marketing saved more than $1.5 million over two years by simplifying workflows, automating repetitive work, and using native API integrations.
Product development office.
Reduced project length and increased productivity resulted in savings of
Having an undisputed data source helped the 400-person product development office plan, prioritize, and execute work— and predict delays and rework, reducing project length by two weeks.
Strategic program office.
Streamlined management leads to a one-year benefit of
Workfront helped the strategic program office nearly eliminate status meetings and corresponding prep, along with unnecessary portfolio and project administration.