State of Work
The pandemic changed work, cultural, and personal norms.
- The first study surveyed 1,000 workers from Feb. 13-Mar. 6, 2020.
- The second study surveyed 1,000 workers from Nov. 29-Dec. 3, 2020.
- All respondents were employed by a company with 500+ employees, worked on a computer, and collaborated with others.
The 2021 State of Work Report uncovers the study’s most compelling findings about today’s surprisingly engaged and resilient digital workers, from the new challenges they’re up against to the ways they’re thriving against all odds.
Workers are relying much more on technology now to foster creativity and innovation (+9 points).
Workers are turning to technology to develop new ideas (+8 points) — and creatively solve problems.
Digital workers will not settle for bad
Workers who quit a job because workplace tech made their jobs harder jumped from 22%
pre-COVID-19 to 32%.
Nearly half of workers say they’re likely to leave their current job if they’re unhappy or frustrated with workplace tech.
Digital workers are more invested than ever — but they feel under appreciated.
Workers who say they feel invested or very invested in their jobs keeps rising — from 79% to 81%.
Feeling underappreciated — ranked as the top deterrent to feeling invested in the first study — rose eight points.
COVID-19 created new challenges for millennials.
Gen Xers reported an 8-point bump in comfort communicating ideas compared to millennials’ 1-point bump.
Millennials reported a 3-point drop in comfort building and reinforcing trust; Gen Xers reported a 4-point rise.
Why the State of Work matters — takeaways for leaders.
COVID-19 changed digital work — a seismic shift that’s backed by data. The 10-point changes — and in some cases bigger — revealed in the report are rare and remarkable in trends research. But what does this mean for companies and leaders responsible for supporting their digital workforces through uncertainty?
From treating technology as a critical workforce issue to prioritizing the employee experience on par with your customers’, the results of this research are intended to help leaders understand and cultivate resilience in their digital workforces — to attract and retain talent, stay competitive, and be on the forefront of reshaping the future of digital work.
Forrester’s Total Economic Impact™ (TEI) of Workfront study
Read the report to learn how Workfront can provide companies with a 285% ROI over three years with a payback period of less than three months.
State of Work 2021 UK Report
Taking the pulse of the UK digital workforce just weeks before COVID-19 was declared a global pandemic, and again eight months later, revealed how drastically the pandemic changed digital work.
Work Management Maturity Assessment
The journey toward work optimization starts with understanding your organization’s current level of work maturity. Take the assessment and learn how to optimize work — at every level.
Work management powers digital work — and workers.
Work management centralizes and connects all facets of work — data, people, processes, and technology. It eliminates silos and integrates applications while surfacing insights to help companies optimize their people and processes.
Work management enables organizations to:
- Conquer conflict
- Foster creativity and innovation
- Promote autonomy and alignment
- Support agility
- Make work meaningful