If you're skilled at getting the job done and you believe in doing it right, we want to talk to you. We're seeking passionate team players who improve themselves every day, demonstrate high integrity, respect themselves and others and love to have fun.
Workfront has fast become the leading SaaS work management software vendor and our growth is through the roof. We help individuals and team leaders do their work more efficiently, manage processes more effectively, and truly collaborate with their teams. We thrive by our industry-leading talent and by our dynamic culture. We’re a place where career progression is realized, team collaboration is essential, and where working-hard and playing-hard are a must. If you’re looking to have an impact and make a true difference – come join Workfront!
We are seeking Helpdesk interns to join our team in a constantly changing environment. The IT Helpdesk Intern will provide daily support to end users including hardware and software troubleshooting, equipment setup, audio/visual troubleshooting, and composing knowledge-base articles.This internship is a great opportunity for those who see their career path in IT Helpdesk and see this internship as a great start for it.
This is a 3 month Internship. 25 hours a week.
Hardware, software, and workspace setup
Perform preemptive A/V maintenance
Troubleshoot hardware, software, and network issues
Actively manage assignments in ticketing queue
Provision/De-provision user accounts
Write knowledge-base articles
Knowledge of Windows, macOS.
Excellent written and verbal communication skills.
Good verbal communication skills in English.
Ability to be organized, detail-oriented, and flexible.
Comfortable providing remote phone support.
Capacity to prioritize work needs based on severity of impact.
Click each step to learn more about it
Send us your resume
Your resume will be reviewed by someone on the recruiting team
You’ll have a 15 - 20 minute call with one of our recruiters
You'll get to meet the hiring manager and the team you'll be working with
You'll be invited out to our office for an in-person interview with the team.
Workfront extends an offer out to the candidate.
Workfront is not accepting unsolicited assistance from recruitment agencies for this employment opportunity. All resumes submitted by recruitment agencies to any employee at Workfront via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Workfront. No fee will be paid in the event the candidate is hired by Workfront as a result of the referral or through other means.