If you're skilled at getting the job done and you believe in doing it right, we want to talk to you. We're seeking passionate team players who improve themselves every day, demonstrate high integrity, respect themselves and others and love to have fun.
INTEGRATION PLATFORM CONSULTANT
Lehi, Utah, US or Remote
The Professional Services group within the Customer Experience division of Workfront is responsible for providing superior implementation and integration services to ensure adoptability of the platform and customer success. The Integration Platform Consultant is a critical player in the customer journey as the Integration Platform (IPC) will act as the customer-facing, technical subject matter expert regarding 3rd party software integrations with Workfront. The IPC’s primary objective is to ensure a seamless transition from one integration platform to another by working with Workfront Customers.
The IPC will be part of a specific Workfront program team and will be called upon to assess the migration needs/requirements, describe the integration process and capabilities. The IPC is also responsible for developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying necessary Workfront configuration to support the integration approach if the migration requires it.
ROLE & RESPONSIBILITIES:
Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey
Lead technical discussions with customers throughout the migration project delivery
Partner with Workfront Product, Project Managers, and other teams to design and implement integrated migration solutions for the customer
Oversee technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software by utilizing proven IPaaS (Integration Platform as a Service) technology
Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions
Provide post-deployment technical support for issues related to customer integrations
Data migration from previous client tools & systems
Some travel required (up to 10%)
Bachelor’s degree in Computer Science, Data Science, Software Development, Information Systems, or Business Technology Management
3+ years of experience in client-facing integration and/or implementation work (integration, software development, networking, operations, etc.)
Proficient with DellBoomi or equivalent Integration Platform as a Service (IPaaS) provider is desired
Proficient in RESTful and SOAP APIs with a strong understanding of JSON and XML data formats
Familiarity with relational databases / SQL
Strong technical, analytical, and troubleshooting skills
Proven experience in problem analysis and resolution of complex software problems
Basic networking, network security, authentication, and communications knowledge
Ability to prioritize competing tasks in a fast-paced, dynamic environment
Experience managing technical projects in a customer-facing position
Innovative thinker who is positive, proactive, and readily embraces change
Strong communication skills with the ability to convey complex or highly technical issues concisely and effectively
Ability to understand and communicate the customer's business objectives to internal team members
Customer-focused with demonstrated ability to exceed customer expectations regarding service levels
Proactive self-starter requiring little supervision
Experience implementing solutions in a SaaS-based environment
Experience implementing solutions for enterprise systems of record (e.g., ERP, HCM/HRIS, SFA/CRM, etc.)
Experience working with 3rd party software integrations
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Send us your resume
Your resume will be reviewed by someone on the recruiting team
You’ll have a 15 - 20 minute call with one of our recruiters
You'll get to meet the hiring manager and the team you'll be working with
You'll be invited out to our office for an in-person interview with the team.
The team may invite you to take an assessment or a presentation
Workfront extends an offer out to the candidate.
Workfront is not accepting unsolicited assistance from recruitment agencies for this employment opportunity. All resumes submitted by recruitment agencies to any employee at Workfront via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Workfront. No fee will be paid in the event the candidate is hired by Workfront as a result of the referral or through other means.