LEAP CONFERENCE FAQ

The health and safety of our customers, employees, and partners are our highest priority. After monitoring the developments surrounding novel Coronavirus (COVID-19) and the recent update from the World Health Organization announcing this as a global pandemic, we have made the difficult decision to cancel the in-person element of Leap. Instead, Leap will be hosted as an online-only event. We will miss being together in Orlando and London, but we are excited to connect digitally. More details will be shared soon. For now, see the FAQs listed below.

We still encourage you to register for the Workfront Leap 2020 Virtual Conference in the coming weeks, as this digital conference provides a unique opportunity to access Leap breakout sessions and keynotes free of charge.

We appreciate your flexibility and support during this time, and our thoughts remain with everyone affected by the COVID-19 situation.

General

We’re pleased to announce that registration is now open for the Workfront Leap 2020 Virtual Conference, live and 100% online (and free!) June 24th from 8:00am - 12:00pm PDT (4:00pm - 8:00pm BST).  

The Leap 2020 Virtual Conference will be hosted through an event platform that facilitates all breakout sessions, general sessions, and a digital Experience Zone with exhibitors and product information.The conference will kick off with a keynote at 8:00 a.m. PDT (4:00 p.m. BST). The Experience Zone, with live Q&A and interactive networking, will be open 9:30 a.m. - 12:00 p.m. PDT (5:30 p.m. - 7:00 p.m. BST). On-demand access to breakout sessions will become available at 10:00 a.m. PDT (5:00 p.m. BST).

In addition to the live event on June 24th, we will have live Q&A, interactive networking, and the on-demand keynote for viewers in EMEA on June 25th, 10:00am - 2:00pm BST. 

Yes. Any and all who would like to attend are invited to join the online Leap event at no cost.

The health and safety of our attendees, partners, and employees are our top priorities. Workfront has been closely monitoring the Centers for Disease Control and the World Health Organization’s recommendations regarding the novel coronavirus (COVID-19). The potential reach of the virus changes every day, which has made it impossible to accurately assess risk. However, we feel that after the recent update from the World Health Organization announcing this as a global pandemic, we now have enough information to show that it would be safer to meet virtually than to bring everyone together in Orlando and London and risk the contamination of our attendees.

We will continue to provide regular updates to this FAQ page and through email communication. If you have any additional questions, please reach out to your account representative or [email protected]

Registration

All those who registered for the Orlando or London events were automatically added to the Leap Virtual Conference. If you would like to verify your registration status, feel free to email [email protected]

You can register for Leap by filling out the brief form at workfront.com/leap. It's that simple!

A virtual conference provides us with the exciting opportunity to provide breakout session & keynote content free of charge to all those who register.

All paid registrants for Leap received a refund or a credit for Leap 2021.

Once registration opens for Leap 2021, we will send a code for a free registration to the email you used to register for Leap 2020.

All attendees will receive a full refund to the original form of payment. Most refunds have been processed, though we are still working through the last couple refunds for those who paid via invoice. We will process those refunds as fast as possible, though it may take up to 60 days.

Breakout Sessions

We will have one keynote address as part of the virtual event, which will include addresses and updates from Workfront executives and also provide a sneak peak into the product roadmap.

We will likely be making some minor adjustments to our session agenda. Our sessions website will be updated as those changes are made. We are confident that any changes we make to our agenda will maintain the value of the content offered at Leap.

Sessions will be pre-recorded, but speakers will be online to answer questions about their sessions.

Since this event is now virtual, there are no seating limitations. Registrants can choose to attend any session online, and will have access to the recordings of all sessions after the event.

All breakout session and keynote content will be available to registrants for three months after the event.

We thank all Leap speakers who have spent valuable time working on session content. You will be contacted directly to make session adjustments. We hope to keep as many sessions as possible as we move to a virtual event.

Experience Zone

The virtual conference will still offer an Experience Zone, so you will still have the chance to ask questions, meet Workfront partners, and network with other attendees.

The Leap Virtual Conference will include elements of online networking via the Experience Zone.

Unfortunately, we will not be offering 1:1 consulting. For immediate consulting needs please contact your sales representative to purchase consulting. We are excited to kick this program off again at Leap 2021.

Yes. Partners will be contacted with new sponsorship parameters for the virtual conference.

With our Experience Zone being moved online, you can access Workfront product collateral, view videos, and download other resources just shy of an in-person demonstration. There will also be many breakout sessions that cover the Workfront product.

Travel

We will be canceling all hotel reservations made through our system in the next 60 days. If you booked directly with the hotel, you are responsible to cancel that directly.

Despite the fact that payment information was collected, you will not see any charges come through for hotel cancellation.

Please work directly with your airline or travel agency to cancel flights. Workfront will not be providing refunds for flights.