How do I pay?

You can pay for the event using any major credit or debit card. Click the register button, and proceed through registration to pay for the event.

What if I would like to register, but need to pay in a form other than credit card?

If you require any payment method other than a debit or credit card, please email

What is the cancellation and refund policy?

Registration to the Workfront Leap 2017 user conference cannot be cancelled or refunded. If you are unable to attend, your registration can be transferred to another individual by emailing us at

How do I transfer names and hotel reservations?

For substitution requests, email If you need to transfer the name on your hotel reservation, contact The Grand America Hotel at 800-437-5288.

Can I register and pay onsite?

If the capacity of the conference has not been reached by the start of the event, registration onsite will be available as late as the evening of Monday, April 10, 2017.


What is the special hotel rate?

We have reserved a block of rooms with a special rate from Monday, April 10, 2017 to Thursday, April 13, 2017. This special rate is $209 per night plus tax. Space is limited with this special rate; we recommend you complete your hotel booking immediately upon completion of general Leap registration.

How do I book a hotel room?

You can book a hotel room through The Grand America Hotel’s passkey system or via phone call. The link and contact number for reservations will be available at the end of the general registration process as well as via email after registering for the event.

How can I make changes to a reservation?

You can make changes to your hotel reservations by calling The Grand America Hotel at 800-437-5288.

What is the hotel room cancellation policy?

Hotel room cancellations can be made up to 24 hours prior to your reservation by calling 800-437-5288, or else you will be charged for that night’s accommodation.

How much is parking at The Grand America Hotel?

The Grand America Hotel offers complimentary self-parking.


Is the hotel or travel fee included in the conference price?

The hotel and travel fees are not included in the conference price.

What airport is closest to The Grand America Hotel?

If flying into Salt Lake City for Leap, the Salt Lake City International Airport is located about 6 miles from The Grand America Hotel.

How do I arrange transportation to and from the airport?

If you are not renting a car, taxi cabs are available at the airport and may be the easiest form of transportation. The hotel is a 10 minute drive from the airport and a one-way cab fare will be approximately $22-$25 USD. You can also use the “Green Line” on Trax, Salt Lake’s light rail system that runs to and from the airport. The Grand America is located a half block south of the Courthouse stop. A one-way fare on Trax from the airport is $2.50.

Where can I find information on Salt Lake City?

Find more information about Salt Lake City at


Where can I find an agenda for the event?

An agenda for the conference will be provided at Check back often for updates and more information.

What types of sessions can I expect?

Breakout and keynote session details will be coming soon. Check back often for more information at

How do I register for sessions?

Once you register for the event, you will be notified when registration for breakout sessions is live.

How do I register for 1:1 consulting sessions?

When session registration for the event goes live, you will be given the option to register for a free 1:1 consulting session with a Workfront expert. Sessions are available on a first come first serve basis.

Will there be online streaming of the event?

There will not be online streaming of the event, but speakers may choose to share their presentation decks with attendees. Speakers will have the option whether or not to share their presentation deck.


Are there any resources to justify registering?

You can download our Letter to the Boss to help justify your trip here.

Can I bring a guest, spouse, or children?

Attendees can register for a guest pass when registering for Leap. Guests must be 21 years or older, and cannot attend conference keynotes or breakout sessions. Guest passes are available for $379 or $429. For $379 a guest pass includes all conference meals and entry to the Welcome Reception & Conference Party. ​For $429 a guest pass includes all conference meals, entry to the Welcome Reception & Conference Party, and a ski pass and equipment rental for Thursday, April 13th.

What is the weather like in Salt Lake City, Utah in April?

Generally the temperatures in Salt Lake City in April range from the mid 40s to mid 60s degrees Fahrenheit, with minimal rain and snowfall.

Who do I contact if I have any special dietary or other needs?

Special dietary and other needs will be asked when registering for the event. If you would like for us to be aware of any additional needs, email us at

What is the recommended attire for the event?

The dress code for the event is business casual. We recommend you bring additional attire if you plan to join us for the ski day.

What if I still have additional questions?

Email any additional questions to