How can I pay for Leap?

You can pay for the event using any major credit or debit card. Click the register button, and proceed through registration to pay for the event. If you require any payment method other than a debit or credit card, email

What is the cancellation and refund policy?

Registration for the Workfront Leap 2018 user conference cannot be cancelled or refunded. If you are unable to attend, your registration can be transferred to another individual by emailing us at

Can I register and pay onsite?

If the capacity of the conference has not been reached by the start of the event, registration onsite will be available as late as the evening of Monday, April 30, 2018.


What is the special hotel rate?

We have reserved a block of rooms with a special rate from Monday, April 30, 2018 to Thursday, May 3, 2018. This special rate is $199 per night plus a resort fee of $18 and tax. Space is limited with this special rate; we recommend you complete your hotel booking immediately upon completion of general Leap registration. Rates will go up as soon as the room block is full or on March 30, 2018.

How do I book a hotel room?

You can book a hotel room through Gaylord Opryland Resort’s online passkey system or via phone call. The link and contact number for reservations will be available at the end of the general Leap registration process as well as via email after registering for the event.

How can I make changes to a reservation?

You can make changes to your hotel reservations by calling Gaylord Opryland Reservations at 615-889-1000 or 877-382-7299.

What is the hotel room cancellation policy?

Hotel room cancellations can be made up to 72 hours prior to your reservation by calling 615-889-1000 or 877-382-7299, or else you will be charged for that night’s accommodation.


Is the hotel or travel fee included in the conference price?

The hotel and travel fees are not included in the conference price.

What airport is closest to Gaylord Opryland Resort?

If flying into Nashville for Leap, the Nashville International Airport is located about 9 miles from Gaylord Opryland Resort.

How do I arrange transportation to and from the airport?

Complimentary transportation will be provided between the airport and the resort


Where can I find an agenda for the event?

An agenda for the conference will be provided at Check back often for updates and more information.

What types of sessions can I expect?

Breakout and keynote session details will be coming soon. Check back often for more information at

How do I register for sessions?

If you register prior to breakout sessions going live, you will receive an email invitation to register for sessions early 2018. Once breakout session registration is live, you can add them to your agenda in the general Leap registration process. Simply go to and click “Register” to begin the session registration process.

How do I register for 1:1 consulting sessions?

1:1 consulting sessions are offered every hour that breakout sessions are offered. Simply follow the process above to register for a 1:1 consulting session. Sessions are available on a first-come first-serve basis.

Will there be online streaming of the event?

There will not be online streaming of the event, but speakers may choose to share their presentation decks with attendees. Speakers will have the option whether or not to share their presentation deck.


Are there any resources to justify registering?

You can download our Letter to the Boss to help justify your trip here.

Can I bring a guest, spouse, or children?

Attendees can register for a guest pass when registering for Leap. Guests must be 21 years or older, and cannot attend conference keynotes or breakout sessions. Guest passes are available for $379. A guest pass includes entrance to all conference meals, cocktail hours, the Welcome Reception, and Conference Party.

What is the weather like in Nashville in April and May?

Generally the temperatures in Nashville in April and early May range from the mid 60s to mid 70s degrees Fahrenheit, with minimal rain.

Who do I contact if I have any special dietary or other needs?

Special dietary and other needs will be asked when registering for the event. If you would like for us to be aware of any additional needs, email us at

What is the recommended attire for the event?

The dress code for the event is business casual. Feel free to bring something comfortable, western wear, your dance shoes, and dance moves to the conference party.

What if I still have additional questions?

Email any additional questions to