What is digital transformation?


Digital Transformation (DX) is a term used to describe the recent move toward using new technologies to tackle old problems. This digitization of tools, processes, and collaboration is transforming the way that businesses are managing their work and how consumers are interacting with businesses.

Analog solutions have always had issues with scaling to meet the needs of modern teams. Digital solutions connect people to work via online or cloud-based workspaces and guarantee that work will be facilitated, tracked, delivered, measured, and optimized regardless of employee location or role.

Some examples of commonly digitized systems include Customer Relationship Management (CRM) software, marketing automation software, and Enterprise Resource Planning systems.

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