What is an operational system of record?


An operational system of record (OSR) is the software backbone of enterprise organizations. An OSR provides a single source of truth for work being done in teams and departments across an organization.

An OSR acts as the primary system of record for the enterprise. It integrates seamlessly with each department’s individual systems of record, ensuring that each department can use best-of-breed solutions for their needs while simultaneously providing leaders with the real-time insights they need to make decisions.

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