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Greatest Hits: 7 Tips For Leading Meetings More Effectively

As part of our “Greatest Hits” series, we bring you articles by our executives that have appeared in other publications across the web. For your enjoyment, this week we present “Seven Tips for Leading Meetings More Effectively,” which was written by Workfront CEO Eric Morgan and originally appeared on Why do meetings have such a bad rap? Because too many of them are poorly organized, overly long, and rudderless--drifting this way and that according to the moods of the dominant personalities in the room. Even managerial and executive meetings, which should be more effective based on the amount of experience the... Read More

How Solution Implementation Teams Can Solicit Customer Feedback: Q&A with Blendtec's Rick Galan

In an earlier post on including customers in the implementation, I touched on the importance of soliciting and incorporating feedback from your customers, along with tips for managing their expectations and collaborating with them effectively. Well in this post, we’re going to dive deeper into the world of customer satisfaction, or CSAT, surveys and cover some reasons why you should and how you can solicit the actionable feedback you want to receive. Because solution implementation teams hold a position near the end of the customer journey and are often the last to touch the customer before deployment, these teams are... Read More

Workfront and Tripp and Tyler Present: "Email in Real Life"

Email is just a part of doing business. In most workplaces, it is the single most popular way to communicate with co-workers, with 91% of enterprise workers saying they use it, according to Workfront's 2014 State of Enterprise Work Report. Apparently, however, this heavy adoption isn't without a dark side. The same report found that 43% of workers blamed excessive emails for getting in the way of their work. With this dichotomy in mind, we here at Workfront partnered with the ingenious Tripp and Tyler to bring our audience "Email in Real Life" and point fun at some... Read More

Work Collaboration: 3 Tips for Getting Out of Work Silos

It goes something like this: Your CEO lays down the law for the next big company focus (insert revenue target, loyalty initiative, etc.). This goal falls on the shoulders of your department so you spend the next few weeks tirelessly working on a handful of initiatives that will finally move the needle. You then find yourself in a meeting where Nancy from XYZ department is discussing a new initiative that her team is rolling out. “Wait a second!”, you think to yourself, “my team is working on that.” Or, you’re sitting in that same meeting and a new data set... Read More

Greatest Hits: 4 Ways to Make Collaboration More Than Just a Buzzword

As part of our “Greatest Hits” series, we bring you articles by our executives that have appeared in other publications across the Web. For your enjoyment, this week we present “4 Ways to Make Collaboration More Than Just a Buzzword,” which was written by Workfront CMO Bryan Nielson and originally appeared on Business2Community. In today’s creative teams, the traditional command-and-control management structure is declining, in favor of a flatter, more flexible organizational structure. In this brave new world, information silos don’t work very well, collaboration rules, and brilliance flows freely. At least they should. The truth is, despite all the speechifying about... Read More

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