GWA Case Study

GWA Caroma

GWA Group Limited, GWA Bathrooms & Kitchens




  • Difficulty tracking operational functions

  • Inconsistent processes used to develop business cases and manage projects

  • Inefficient issue management workflows impacted time to market


  • Increased visibility—from the business case through development to product launch

  • Faster decision making and issue resolution due to greater collaboration

  • Improved business case and project management discipline and workflows

  • More valuable meetings—fewer status updates, more strategic planning

Over the past few years, GWA Bathrooms and Kitchens has introduced advanced automation into its factories, updated its offices, and driven its digital innovation. It also implemented Workfront to bring greater discipline and operational efficiency into the development of new business cases, existing project management workflows, and issue resolution management processes.

GWA Group Limited is Australia’s leading supplier of building fixtures and fittings to households and commercial premises. The company owns an extensive range of well-known brands including Caroma, Dorf, Clark and Stylus. As the trusted name in bathrooms, it manufactures and distributes product in three local factories and nine distribution centers across the continent.