Case Study

Healthgrades Customer Story

We improved our marketing workflow efficiency and are able to continuously improve. There’s no more ‘it is what it is.’ Now, we have the visibility and efficiency to talk about how we evolve as a business.

— Chris Besting, VP of Campaign Delivery, Healthgrades

CHALLENGES

  • Multiple office locations around the world 
  • Digital transformation underway
  • Wanted to increase efficiency with reviews and approval 

BENEFITS

  • $28,960 saved annually in backup coverage by enabling users to see what others are working on and making it easier to batch re-assign tasks.
  • 40% reduction in production errors year over year.
  • $330k total savings annually in people hours.  

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