Case Study

IEHP Case Study

Workfront bridges work team silos, enabling health plan departments to reduce time, improve abilities to meet SLAs, and increase efficiency. 


While other healthcare organizations talk about optimizing processes, Inland Empire Health Plan (IEHP) has taken significant steps to achieve results. Process improvement is part of IEHP's culture. Embracing Lean methodologies and using Workfront to reduce paper and connect siloed teams, IEHP is continuously transforming manual processes into more efficient and productive ways to work. 


  • Inefficient, manual processes 
  • Email-based collaboration 
  • Disconnected communications 


  • Reduced ergonomic assessment processing time from 4 weeks to 24 hours 
  • 500%+ improvement in ability to deliver on SLA 
  • 15–20% efficiency in marketing 
  • Increased insight and visibility 
  • Increased accountability 
  • 90–95% reduction in asset discovery time 
  • More productive meetings 
  • Breaking down organizational silos 
  • More empowered employees 

You may also like:

workfront and adobe logos

Workfront + Adobe for Marketing

Workfront provides marketing and creative teams that use Adobe products with an enterprise platform for modern work management. It gives your team everything they need to be more productive across...
Watch now
Why workfront product screen.

Workfront overview video

With Workfront, enterprise work management can help your company, departments plan, predict, collaborate, evolve, and deliver their best work.
Watch now