IEHP drives enterprise-wide process improvement
- Work silos across the organization
- Process delays
- Streamlined requests and processes
- Improved transparency and collaboration
Workfront bridges work team silos, enabling health plan departments to reduce time, improve abilities to meet SLAs, and increase efficiency.
IEHP operates seven divisions with more than 100 departments and sub-departments. The impact of a wide variety of initiatives, priorities, and resource constraints resulted in work silos across the organization. Committed to continuous operational improvement, the health plan has invested heavily in Lean methodologies and has concurrently sought to expand an existing Workfront deployment to better connect teams and processes.
IEHP finds renewed focus and engagement with Workfront’s updated UI.
When Inland Empire Health Plan (IEHP) saw the new Workfront experience, they were excited about the enhancements designed to make users more productive, efficient, and collaborative. System admins are tasked with helping their end-users adopt the new Workfront experience, understand the updates and see the value in them—but change is never easy. To drive better adoption, IEHP created a plan to successfully bring their teams into the new Workfront experience.
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- See Workfront in action
- Explore solutions specific to your team
- Learn how Workfront connects work to strategy