IEHP drives enterprise-wide process improvement

Challenges

  • Work silos across the organization
  • Process delays

Benefits

  • Streamlined requests and processes
  • Improved transparency and collaboration

Workfront bridges work team silos, enabling health plan departments to reduce time, improve abilities to meet SLAs, and increase efficiency.

While other healthcare organizations talk about optimizing processes, Inland Empire Health Plan (IEHP) has taken significant steps to achieve results. Process improvement is part of IEHP’s culture. Embracing Lean methodologies and using Workfront to reduce paper and connect siloed teams, IEHP is continuously transforming manual processes into more efficient and productive ways to work. At the fast-growing health plan, Workfront has reduced ergonomic assessment process time from weeks to hours, improved Purchasing’s ability to deliver on service-level agreements (SLAs) by 500%, and increased Marketing efficiency by 15–20%.

Take a free tour of Workfront.

  • See Workfront in action
  • Explore solutions specific to your team
  • Learn how Workfront connects work to strategy