T-Mobile delivers on its promise to change wireless for good.
- Inconsistent processes made it difficult to deliver unified customer experiences to T-Mobile’s growing customer base
- Scaled its platform to meet the 200% growth of its organization
- Achieved 80% growth in active participation in the centralized platform
A better way to keep work connected.
Watch T-Mobile's transformation story.
T-Mobile delivers a seamless customer experience.
Workfront enabled T-Mobile to:
- Deliver a better, more consistent customer experience
- Respond with agility to changes in the marketplace
- Streamline and standardize workflows to speed up targeted content production
- Improve connectivity and visibility by centralizing workflows and creating a single place to connect all work
T-Mobile uses work management to connect all work and delight customers.
In an era of personal and business disruption and always-on communication, T-Mobile navigates constant change—and comes out on top with a #1 customer satisfaction rating—through a steadfast commitment to its 80 million customers and an enterprise management solution that connects all facets of work.
A proven framework to support an aggressive growth strategy.
How Marketing Teams can Create Order During Times of Chaos
Join Dana Hawkins, Marcom Program Manager and Ilona Yeremova, Sr. Manager, MarCom Business Operations at T-Mobile, to discuss how they pivoted to build efficiencies and secure the future of work at T-Mobile.
In this webinar, you'll learn how to:
- Evaluate challenges and prioritize the work you’re doing now to meet business needs
- Identify opportunities to collaborate and to apply creative thinking to your projects
- Automate work and projects to demonstrate compliance and free up more time for creativity
Lion Award Winner - Organizational Agility.
T-Mobile took home our 2020 Organizational Agility Lion Award for the brand’s ability to weather constant and disruptive change. Hear from Ilona Yeremova, Senior Manager of Marketing Operations at T-Mobile, about how centralizing marketing campaign activity in a single platform is giving the company the ability to monitor, plan, prioritize, and resource a growing amount of work at increasing velocity.
Take a free tour of Workfront.
- See Workfront in action
- Explore solutions specific to your team
- Learn how Workfront connects work to strategy