Manage Your Work
Automatically route every work request and issue to the right team or role with a single entry point—the Request Queue.
Control the Flow
Automate the approval process no matter the scope—from small, one-time requests to a global approval process.
Organize Your Data
Quickly build and save custom reports and dashboards without exporting data to a third-party tool.
An automated process for workflow management
Starting at the beginning, everything from help desk requests to the business case for a strategic software project can originate in the Request Queue. Your customized options will send the right work to the right team, app developer, QA engineer, etc. IT or other enterprise teams can then turn the request into a project and spec out the details to get that work done—in an Agile, Waterfall, or mixed work environment. The Request Queue automates the routing process of where each request should go, taking the guesswork out of prioritizing and assigning new work.
Stay connected with your team and your work
Keep the project moving forward—communicate with your team members when you run into a roadblock or you need to remind someone to review the specs for the new app development project. You can send messages from inside the project or right from your My Work page. Tag the stakeholders and your message is automatically sent to the right people and recorded in a notification list by project.
The right process for approvals
Streamline the process of approvals on documents, tasks, issues, and projects. With Workfront, your IT team can create approval flow templates and apply them globally to projects that always need a few sets of eyes on them. Approvals are automatically routed to the next person in line after the first person signs off on the approval. The same automation can be applied to small, single-use approvals.
Build custom reports
Complete the cadence of your work lifecycle by finding the right data. Utilize standard reports or build a custom dashboard with all of the data you need to see. Compare planned vs. actual due dates, budgets, and team productivity with the click of a mouse. Workfront Reporting will open up project visibility so you can see what’s really going on with your team’s projects. The days of exporting and importing data into a lengthy spreadsheet are gone. Quickly build your report (drag and drop the data you want to see), press create, and share.